Hyster enjoys a different relationship with our customers. We strive to produce total customer satisfaction created through world class production. Our objective is to foresee the requirements of each customer along with deal with them with forklifts that provide the performance, the reliability and the value which they demand.
Hyster fully believes in starting with the customer. The company performs annual focus groups and offers on-going voice of customer research that is conducted both on-line and in the field. We have more than 400 design engineers to translate that input into intelligent designs by applying our thorough review gate process. Advanced tools and virtual prototype builds help make certain that the best equipment practices come together. Other advanced tools including virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
All of our equipment are subjected to environmental, virtual and physical tests, in order to ensure the lowest cost of ownership and total reliability. Not only do we test against our own standards, but we are also always testing against the competition's products. Our final tests happen in real-world customer applications so as to make certain that our products have met our strict standards.
Demand-Flow Manufacturing Which is Lean and Smart
Hyster's manufacturing is world-class driven by its DFT or Demand Flow Technology. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total client satisfaction and flawless quality 100 percent of the time, each and every time.
Total Quality All The Time
Hyster utilizes an integrated Manufacturing Execution System or MES to initiate quality from the beginning. The MES is responsible for managing flow of production. The MES coordinates line activities like part sequencing and quality verification. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in each shift. These audits actually hold every worker responsible for consistent quality, along with the 5s workplace organization in place to help us accomplish it.
As standard with all our products, Hyster provides a wide array of features. The corporation has remained fully dedicated to its key focus on both quality and safety, on being innovative each and every time, and by offering some of the best material handling machinery on the market. These are just a few of the reasons why the company has become a leader in the industry.